I have also been in contact with them and have forwarded your response on to them to see what we can do with our combined efforts.
Their online HTML help is less than efficient as compared with a Help file and their MS Word document is no better.
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We?re running PrimalScript 4.0 Enterprise build 4.0.500. The Visual Query Builder help file is missing with the setup executable that we?ve received or the call to the process routine to extract and copy it has a bug because none of us on the network got this file installed with our copies. Please p...