Search found 168 matches

by J. Reif
Fri Sep 13, 2019 9:18 am
Forum: Customer Service
Topic: Error when editing profile
Replies: 3
Views: 337

Re: Error when editing profile

Also - make sure you are using this URL to update: https://www.sapien.com/forums/ucp.php?i=ucp_profile&mode=avatar . it is accessible by clicking on User Control Panel (using the menu under your username in the upper right), clicking on the Profile tab and then choosing Edit Avatar. I tried to navig...
by J. Reif
Fri Sep 13, 2019 9:13 am
Forum: Customer Service
Topic: Error when editing profile
Replies: 3
Views: 337

Re: Error when editing profile

Hello! I am sorry that you have run into an issue updating your profile picture. I have looked at your account and updated your permissions. Would you please try to change the pic again and let me know the results?
by J. Reif
Fri Jul 05, 2019 4:38 pm
Forum: Customer Service
Topic: Removal of a 2nd registered account?
Replies: 1
Views: 1946

Re: Removal of a 2nd registered account?

Hello Wayne!

Send an email to websupport@sapien.com with the usernames for each account and indicate which one you would like removed.
by J. Reif
Wed May 22, 2019 9:18 am
Forum: PowerShell GUIs
Topic: SAPIEN github repository
Replies: 10
Views: 664

Re: SAPIEN github repository

The article in question has been updated with the link to github.

https://github.com/SAPIENTechnologies/PowerShellGet-GUI
by J. Reif
Fri Apr 12, 2019 10:01 am
Forum: PowerShell Studio
Topic: Pasting multiline-comments does not auto format
Replies: 8
Views: 1110

Re: Pasting multiline-comments does not auto format

For best results using the <pre> tag, enter an empty paragraph first, change it to PRE using the Formats->Blocks drop-down and then paste your pre-formatted text.
by J. Reif
Thu Apr 11, 2019 8:49 am
Forum: Customer Service
Topic: Unable to Add Premium Supprt
Replies: 2
Views: 4066

Re: Unable to Add Premium Supprt

And thank you for the head's up. The link has been fixed.
by J. Reif
Tue Feb 05, 2019 1:00 pm
Forum: Customer Service
Topic: Can't reach activation server
Replies: 2
Views: 6372

Re: Can't reach activation server

Hello Matthias. I just wanted to check in with you. Have you been able to activate your software?
by J. Reif
Tue Feb 05, 2019 12:58 pm
Forum: Customer Service
Topic: Cant contact server
Replies: 8
Views: 7338

Re: Cant contact server

Sorry for the delay in answering. The software is contacting https://www.sapien.com. I see from our logs that your software has been activated. Have you encountered any more issues with activation?
by J. Reif
Fri Feb 01, 2019 10:06 pm
Forum: Customer Service
Topic: Cant contact server
Replies: 8
Views: 7338

Re: Cant contact server

Hello laned101,

Our server's IP address is [disregard, removed by moderator] , so I am not sure why the IPs you list would be contacted, however, please rest assured we are looking into this.
by J. Reif
Sat Jan 26, 2019 5:40 pm
Forum: Feedback
Topic: Web site errorrs
Replies: 11
Views: 1120

Re: Web site errorrs

Should be working now. Thanks for your help!