Search found 5 matches

by Treviss
Thu Dec 21, 2023 1:06 am
Forum: Customer Service
Topic: Activation Issue
Replies: 4
Views: 14562

Re: Activation Issue

Is your computer connected to the internet? Do you have a proxy server in between you and the internet? If you are working behind a proxy server, let https traffic to www.sapien.com and api.sapien.com through. Is there any way to configure the proxy in Sapien app? Is there any registry key or file ...
by Treviss
Fri Dec 15, 2023 8:52 am
Forum: Customer Service
Topic: Activation Issue
Replies: 4
Views: 14562

Re: Activation Issue

Yes we have a proxy.

Ok thanks for the info!
I'll request to open https flow to www.sapien.com and api.sapien.com.
Let see if the request will be authorize.
by Treviss
Fri Dec 15, 2023 6:38 am
Forum: Customer Service
Topic: Activation Issue
Replies: 4
Views: 14562

Activation Issue

Hi, We got a new activation key and installed SAPIEN DevOps Suite 2023. When I open an app of the DevOps Suite I got an issue about activating the app. I've the following message: "A connection with the server could not be established" How can we proceed of the activation? please Do I need...
by Treviss
Wed Feb 06, 2019 6:39 am
Forum: PrimalScript
Topic: Can't reach the activation server
Replies: 3
Views: 2180

Re: Can't reach the activation server

Hello Alexander,

Thanks for your answer. :)

I found the solution...
Usually, I use Chrome to navigate and I filled my internet credentials on it but Sapien products use credentials based on I.E ^_^
Now, all is ok!

Sorry for the inconvenience :D

Stephane
by Treviss
Wed Feb 06, 2019 5:55 am
Forum: PrimalScript
Topic: Can't reach the activation server
Replies: 3
Views: 2180

Can't reach the activation server

Hi, I've a problem when I try to launch Primal Script. I've this error: PrimalScript2019.jpg I checked my internet connection, all is ok. When I launch PrimalSQL, Powershell Studio or ScriptMerge, I don't have this error. I log off my session and relaunch: same issue :( PrimalScript 2019 - 64 bit - ...