Search found 113 matches

by sapiensales
Tue Nov 28, 2017 2:24 pm
Forum: Customer Service
Topic: Renamed PC
Replies: 2
Views: 6438

Re: Renamed PC

Hi Jake,

We have reset your activation for you! Please contact sales@sapien.com if you need any further assistance. :)

- SAPIEN Technologies, Inc.
by sapiensales
Mon Nov 13, 2017 7:38 am
Forum: Customer Service
Topic: activation issue
Replies: 1
Views: 6014

Re: activation issue

Please send the specific 16-digit subscription number you are having issues activating to sales@sapien.com, referencing this post. Once received, we will be able to assist you further. Thank you.
by sapiensales
Mon Oct 16, 2017 11:43 am
Forum: Customer Service
Topic: Old license key registration
Replies: 1
Views: 7097

Re: Old license key registration

Please send the 16-digit subscription number to sales@sapien.com, along with the SAPIEN Username of the account in which the license should be registered. Thank you.
by sapiensales
Mon Sep 25, 2017 7:55 am
Forum: Customer Service
Topic: How do I just revert back to 2016??
Replies: 1
Views: 4978

Re: How do I just revert back to 2016??

Please proceed to your SAPIEN Account, under the My Account, Registered Products page. If you wish to operate an older version, please click on the Archives section (next to your choice of either the 64-bit version or 32-bit version). Once in the Archives screen, choose Click Here to View All, to do...
by sapiensales
Wed Jul 19, 2017 1:21 pm
Forum: Customer Service
Topic: re-claiming a license
Replies: 2
Views: 4347

Re: re-claiming a license

Please send the 16-digit subscription number to sales@sapien.com, referencing this post. Thank you.
by sapiensales
Fri Jul 07, 2017 6:40 am
Forum: Customer Service
Topic: Activation Reset
Replies: 2
Views: 2943

Re: Activation Reset

Your e-mail was addressed, and your activation has been reset. Thank you.
by sapiensales
Thu Jun 22, 2017 9:40 am
Forum: Customer Service
Topic: Powershell Studion license key
Replies: 13
Views: 8705

Re: Powershell Studion license key

You will need the account Username/Password where the subscription number is registered, and the 16-digit subscription number, to activate the software. At the activation screen within the product, all three areas need to be completely filled in to activate. SAPIEN ID should be your account username...
by sapiensales
Mon Jun 19, 2017 7:24 am
Forum: Customer Service
Topic: Change Hostname Of Machine Would need an Activation Reset
Replies: 1
Views: 2167

Re: Change Hostname Of Machine Would need an Activation Reset

Please e-mail sales@sapien.com with the machine name that should be reset, and reference this post. Thank you.
by sapiensales
Thu Jun 15, 2017 7:08 am
Forum: Customer Service
Topic: Getting Subscription Key
Replies: 1
Views: 2212

Re: Getting Subscription Key

Please e-mail sales@sapien.com with the correct e-mail address. We will be able to assist you further from there. Thank you.
by sapiensales
Thu Jun 08, 2017 1:08 pm
Forum: Customer Service
Topic: Productivity Pack License Issue
Replies: 2
Views: 2424

Re: Productivity Pack License Issue

The 16-digit subscription number that is used to unlock PowerShell Studio 2017, is separate from the license key used to unlock your free Productivity Pack. To find your Productivity Pack license key, please navigate to the Registered Products page of your SAPIEN Account. Once here, click on the &qu...