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How to recover Productivity Pack license

Posted: Tue Feb 27, 2018 11:07 pm
by Dealio
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Product, version and build: Productivity Pack
32 or 64 bit version of product: 64-bit
Operating system: Windows 10 Pro x64
32 or 64 bit OS: 64-bit

I've had to reimage my desktop with Windows 10 due to a critical issue on it that prevented normal boot up. Unfortunately the license keys for the Productivity Pack are in Outlook email data files and inaccessible. I've managed to complete the reinstall of Windows 10 and PrimalPad and PowerRegEx, but do not have keys for them. My subscription to them is still active. Is there a way to recover the licensing details so that I license the software?

Thanks
David

DO NOT POST SUBSCRIPTIONS, KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM

Re: How to recover Productivity Pack license

Posted: Wed Feb 28, 2018 3:49 am
by Alexander Riedel
You should see the Productivity Pack key on your SAPIEN account page.
There is a button ‘Productivity Pack’

Re: How to recover Productivity Pack license

Posted: Thu Mar 01, 2018 11:52 am
by Dealio
Thank you! I missed it, I think because it is listed under PrimalXML, and I wasn't expecting it there.

Also noted that the copy to clipboard button didn't work for me. Don't know if it's my machine or not, but thought you'd like to know. Everywhere else that button has worked for me.

David