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Can't reach the activation server

Posted: Wed Feb 06, 2019 5:55 am
by Treviss
Hi,

I've a problem when I try to launch Primal Script.
I've this error:
PrimalScript2019.jpg
PrimalScript2019.jpg (25.04 KiB) Viewed 2207 times
I checked my internet connection, all is ok.
When I launch PrimalSQL, Powershell Studio or ScriptMerge, I don't have this error.
I log off my session and relaunch: same issue :(

PrimalScript 2019 - 64 bit - 7.4.120.0
Operating system: Windows 2016 Standard - 64 bit
I've a license for: SAPIEN Software Suite 2019

Can you help me about that? please

Thanks!

Stephane

Re: Can't reach the activation server

Posted: Wed Feb 06, 2019 6:26 am
by Alexander Riedel
Sorry to hear you are having problems there. This is a little bit odd, because with a suite license PrimalScript would not try to activate if PowerShell Studio is already activated.
Are you behind a proxy server? Please verify that you can launch PowerShell Studio, or better, WMI Explorer of you have it installed and get no such message.

Re: Can't reach the activation server

Posted: Wed Feb 06, 2019 6:39 am
by Treviss
Hello Alexander,

Thanks for your answer. :)

I found the solution...
Usually, I use Chrome to navigate and I filled my internet credentials on it but Sapien products use credentials based on I.E ^_^
Now, all is ok!

Sorry for the inconvenience :D

Stephane

Re: Can't reach the activation server

Posted: Wed Feb 06, 2019 6:42 am
by Alexander Riedel
Yeah, built into windows :D Not a problem, glad you have it resolved.