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PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:00 am
by joshua.staley
When I fire it up the first time it says "Could not launch process" but then opens up. Want me to post a new topic for this error? joshua.staley2011-05-16 11:04:32

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:08 am
by Alexander Riedel
Um no. That is fine. That is probably the cachebuilder.Tell me if this folder exists:C:Documents and SettingsAll UsersApplication DataSAPIENCachedDataand if it contains any files

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:13 am
by joshua.staley
Yes, it exist. It contains 2 files:

PowerShell32.Alias.Cache
PowerShell32.Cmdlet.Cache

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:16 am
by Alexander Riedel
Please try to launch cachebuilder64 from the PrimalScript folder and see what it says.

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:22 am
by Alexander Riedel
Please also check if you have the following registry entry:HKCRInstallerProducts1007C6B46D7C017319E3B52CF3EC196EThere whould be a value:PackageCode=A417AA048B81E274CA93E62BE74C5B0A That is what determines if the 64 bit runtime component is installed. The 32 bit runtime uses this key/valueHKCRInstallerProductsCFD2C1F142D260E3CB8B271543DA9F98PackageCode=F709078B0C8D814418F6D4823715B182

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:26 am
by joshua.staley
Yes, I have that registry key on the PC. It points to Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 which is installed.

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:28 am
by joshua.staley
I don't see a cachebuilder64, but I see a cachebuilder.exe. When I run that nothing pops up on the screen showing a progress or any errors. Is there a log file I should check?

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:35 am
by Alexander Riedel
THAT is interesting..... That indicates that PrimalScript sees your OS as 64 bit and tried to build the missing cache but the installer failed to recognize that the 64 bit components need to be installed. To verify, you should also not have a PolicyManager64.exe in the PrimalScript folder, is that correct? What is the content of the environment variable ProgramW6432

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:38 am
by joshua.staley
On a side note, if you go to Tools, Options, Environment, Command Window and look at the Command Shell 64bit and PowerShell 64bit, they do not map to a valid location. They try and point to:

C:Windowssysnativecmd.exe and C:WINDOWSSysnativewindowspowershellv1.0powershell.exe

They should point to SYSWOW64 in stead of sysnative.

PrimalScript 2011 VC++ PreReq Error

Posted: Mon May 16, 2011 4:44 am
by Alexander Riedel
No, sysnative is the prescribed way for a 32 bit application to access he 64 bit components of the OS. SYSWOW64 actually is the 32 bit version of system32 on a 64 bit machine. I know it doesn't make any sense but that is what MS did.It would appear that if the "sysnative" path name is not working, you are missing some OS updates. Can you tell me on what Service Pack level you are?
Alexander Riedel2011-05-16 11:44:33