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Product, version and build:
32 or 64 bit version of product: 64 bit
Operating system: Windows 10
32 or 64 bit OS: 64
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I was running PS Studio 2017 and tried to update to 2019. The first error was: "Warning 4154. Document Explorer prerequisite was not correctly installed. Continue installation of PS Studio 2019?" It also reported two other prerequisites with the same error message.
Now that I've clicked on 'Yes' for the three warnings, it has been over 2 hours that it is stuck on 'Extracting files from archive'. I asked another person to install PS Studio 2019, who doesn't have a previous version installed, and they ran into the same issues.
I need to get this installed quickly as possible.
Thank you,
Kurt
PS Studio 2019 Installation
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
Re: PS Studio 2019 Installation
Hello Kurt,
Sorry to hear you having issues installing the software. In order to help you further, please answer the followings questions:
1. What build of PowerShell Studio 2019 are you trying installing?
2. Do you have a preview version of Windows 10 installed?
3. Try running the installer with the following arguments:
This will produce a log file that will provide us with more details as to the cause of the failure. Please zip and upload the installer log file here:
https://sapien.com/auth/other/support/upload
If you need to, you can download the prerequisites in the Registered Products page:
https://sapien.com/account/products
The links are on the right side of the page:
Sorry to hear you having issues installing the software. In order to help you further, please answer the followings questions:
1. What build of PowerShell Studio 2019 are you trying installing?
2. Do you have a preview version of Windows 10 installed?
3. Try running the installer with the following arguments:
Code: Select all
Installer.exe /exenoui /qn /L*v .\SPS_Install.log
https://sapien.com/auth/other/support/upload
If you need to, you can download the prerequisites in the Registered Products page:
https://sapien.com/account/products
The links are on the right side of the page:
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PS Studio 2019 Installation
David,
I've just uploaded the log. It doesn't seem like the installation with the switches you requested has completed. How will I know if it has completed without the GUI?
Kurt
I've just uploaded the log. It doesn't seem like the installation with the switches you requested has completed. How will I know if it has completed without the GUI?
Kurt
Re: PS Studio 2019 Installation
These parameters will make the installer silent (No UI). After reviewing the log, I found the following error:
Please verify that no other installing is running at the same time.Error 1500. Another installation is in progress. You must complete that installation before continuing this one.
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PS Studio 2019 Installation
The error you are seeing is what I explained in my upload. I ran the installation with the no UI switch and since it doesn't have a GUI, I can't tell the progress of the installation. So, I ran the installation again which is why you see that error msg in the log.
How do I determine when the installation is complete without the GUI? I don't see any strange processes running to stop it or see if it's still running. Is it normal for the installation to take more than 2 hours?
How do I determine when the installation is complete without the GUI? I don't see any strange processes running to stop it or see if it's still running. Is it normal for the installation to take more than 2 hours?
Re: PS Studio 2019 Installation
The installation should only take a few minutes at most.
You can use the Start-Process in PowerShell to wait for the installer to finish:
Do you have any antivirus software running? It could be that something is blocking Windows Installer from exacting the files from the MSI. If you haven't already, try rebooting the system.
You can use the Start-Process in PowerShell to wait for the installer to finish:
Code: Select all
Start-Process 'Installer.exe' -ArgumentList '/exenoui /qn /L*v .\Install.log' -Wait
David
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- Alexander Riedel
- Posts: 8478
- Last visit: Tue Mar 26, 2024 8:52 am
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Re: PS Studio 2019 Installation
Windows Installer allows only ONE (1) installer running at any given time. You may have a pending install, which requires a reboot.
If you have various update tools running, they may run an installer. Windows Update itself may running and installing updates.
Failures to extract may also stem from lack of disk space, corrupted file system or exceeded quotas of some parts of your user or system folders are redirected to network folders.
If you have various update tools running, they may run an installer. Windows Update itself may running and installing updates.
Failures to extract may also stem from lack of disk space, corrupted file system or exceeded quotas of some parts of your user or system folders are redirected to network folders.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.