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Archived Product support for ChangeVue users
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Alexander Riedel
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Post by Alexander Riedel »

Got it. Looking now
Alexander Riedel
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bn2hunt
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Post by bn2hunt »

anything jump out at you on this problem?
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Alexander Riedel
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Post by Alexander Riedel »

There are some items missing, but if it simply crashes when you try to open a repository that is not of any concern yet.

Please download and install the latest build.
Then try to create a NEW local repository.

Let me know if that works.
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spfuller
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Post by spfuller »

I was having the same problem. To resolve it I had to run as administrator when launching ChangeVue.
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bn2hunt
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Post by bn2hunt »

It never ask me to create a new repository just wants me to add an existing. The version available for me to downloaded is 2.0.34, is that the current version? Can I copy my repository from the network to a local drive and try adding it or will that cause more problems? Tried running it with the run as administrator option with no change.
bn2hunt2011-12-13 07:10:47
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Alexander Riedel
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Post by Alexander Riedel »

The new version is 2.0.34 yes. Please let me know when installed. And no, there is no harm in copying your repository to a local drive for testing.
If it is not too large it might speed things up if you could zip and email it.
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bn2hunt
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Post by bn2hunt »

I installed the latest version with no change, copied repository local and pointed it to that location - no change. Emailed a zipped up copy of my repository and sent it to the support email address.
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Alexander Riedel
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Post by Alexander Riedel »

Got it thanks. I will look into it in a few minutes.
Alexander Riedel
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Alexander Riedel
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Post by Alexander Riedel »

I had no problem adding your repository to my local ChangeVue Installation.


I'll collect all the steps to facilitate a complete reset and we'll see what happens from there.
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wst_clientmanagmt
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Post by wst_clientmanagmt »

My team is also having this issue running as a administrator like spfuller suggested does not help. if i look in the HKCU registry it lists the repository there, i backued up the branch, deleted it opened the app and when it prompted me for the location of a existing repository it just exits it does not write to the registry.wst_clientmanagmt2011-12-16 10:32:48
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