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I have created a GUI with a textbox where our help desk will be able to included a help desk ticket number, which will then update the ticket.

For this to work correctly, the text needs to be sent in the below format

RE: [Ticket #XXXXX]

I have attempted several time to get this to work with no luck.

What shows up in the email, where RE: [Ticket #XXXXX] should be is the textbox property name. See below.

RE: Ticket:System.Windows.form.text

How do I format so it will send field correctly?

This is an automated post. A real person will respond soon.

Thank you for posting, smurphy0822.

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We can't guess without seeing the code you are using to create the string.

Here is the code

Function SendUnlockEmail([string]$x, [string]$y, [int]$z=0, [string]$smtpServer) {
if ($z -gt 0) #you did input a ticket #. Send email to SpiceWorks helpdesk
{
$to = "helpdesk@YourCompany"
$subject = "RE: [Ticket #$z]"
}
$from = $y
$body = $user.cn + ",

Users account has been Off-Boarded per HR's request.

"Closed by + $env:USERNAME + "
#assign to $y
#add 10m
#due in 1 business day
#category User Account"

Send-MailMessage -To $to -From $from -Cc $from -Subject $subject -Body $body -SmtpServer $smtpServer
Write-Host
The user" $user.Name "has successfully been unlocked and an email has been sent to $to.

# end function SendUnlockEmail
}

You fail to show how you are calling this function. The function has no textboxes in it.

This will get you closer to something that works:

PowerShell Code

Double-click the code block to select all.

#template 
$body=@'
	{0}
    Users account has been Off-Boarded per HR's request.
   	Closed by {1}
   	#assign to {2} 
   	#add 10m
   	#due in 1 business day
   	#category User Account
'@


if($TextBox.Text -notmatch '\d{5}'){
    #you did input a ticket
}else{
    #Send email to SpiceWorks helpdesk
	$mailprops=@{
		To='helpdesk@YourCompany'
		From=$y
		Cc=$from
		Subject=('RE: [Ticket #{0}' -f $Textbox1.Text)
		Body=($template -f $user.cn,$y,$z)
		SmtpServer=$smtpServer
	}
	Send-MailMessage @mailprops
	Write-Host 'The user $($user.Name) has successfully been unlocked and an email has been sent to $to."
}