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Install Issue

Posted: Wed Dec 30, 2015 6:54 am
by ServerStorage
Product, version and build:VersionRecall 2015 1.0.123
32 or 64 bit version of product:64
Operating system:2012R2
32 or 64 bit OS:64

I am attempting to install Version Recall on a 2012 R2 server and when I enter my subscription information, I get an error -

"The certificate authority is invalid or incorrect."


Chris Gardner

Re: Install Issue

Posted: Wed Dec 30, 2015 11:20 am
by J. Reif
Hi Chris,

Please refer to item number 2 under Activations and Deactivations on our FAQ page (https://www.sapien.com/support/faqs#9). If this does not solve your activation issue, please contact Lanae Dale in sales at sales@sapien.com.