Moving a Licence
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Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Moving a Licence
Hello,I bought two licenses of PrimalScript 4.0 Std. for my company. Both are installed on workstations. Now I want to move one of these licenses to another user/workstation.I successfully installed PrimalScript on the workstation of the new user, but when I try to unlock the trials version with one of our licence keys I get the following message:"We have not been able to unlock your copy of PrimalScript drectly to our server."
- Ferdinand Rios
- Posts: 373
- Last visit: Fri Sep 16, 2022 1:24 pm
Moving a Licence
Have you tried pressing the "Unlock via Web" button in the dialog that the message comes up in? That will bring up a web browser with a form to fill in. Fill in the form. submit it, and it will refresh with a Registration Verification code. Copy that code into the application registration window and it should unlock.
F.G. Rios
Moving a Licence
Yes I tried. But all I got was an errormessage from the webserver. I'll try it again later. Thank you.
- Ferdinand Rios
- Posts: 373
- Last visit: Fri Sep 16, 2022 1:24 pm
Moving a Licence
Please call us at 707-252-8700 ext 117 if you continue having problems and we will work them out.
F.G. Rios