Powershell Studio 2017 deactivated after update

Use this forum to ask about non-product related topics (login issues, product registrations, web site questions, etc.) No technical support questions, please.
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
User avatar
Posts: 1
Joined: Tue Apr 04, 2017 10:39 am

Powershell Studio 2017 deactivated after update

Post by kurtd_cobain » Tue Apr 04, 2017 11:14 am

I was prompted to update my Powershell Studio 2017 app and after installing the downloaded updates it said something to the effect that my license will not work with the updated version. Now I can't use the product at all.

User avatar
Posts: 5838
Joined: Thu Aug 18, 2011 4:56 am

Re: Powershell Studio 2017 deactivated after update

Post by davidc » Tue Apr 04, 2017 11:28 am


Unfortunately, I don't see a subscription associated with your account, so I’m unable to determine the issue.
Please email our sales department (include the subscription number and the exact error message) at sales@sapien.com and they will be able to assist you further.
SAPIEN Technologies, Inc.