Powershell Studio 2017 deactivated after update

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kurtd_cobain
Posts: 1
Joined: Tue Apr 04, 2017 10:39 am

Powershell Studio 2017 deactivated after update

Post by kurtd_cobain » Tue Apr 04, 2017 11:14 am

I was prompted to update my Powershell Studio 2017 app and after installing the downloaded updates it said something to the effect that my license will not work with the updated version. Now I can't use the product at all.

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davidc
Posts: 5838
Joined: Thu Aug 18, 2011 4:56 am

Re: Powershell Studio 2017 deactivated after update

Post by davidc » Tue Apr 04, 2017 11:28 am

Hello,

Unfortunately, I don't see a subscription associated with your account, so I’m unable to determine the issue.
Please email our sales department (include the subscription number and the exact error message) at sales@sapien.com and they will be able to assist you further.
David
SAPIEN Technologies, Inc.