activation issue

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cmorrisa
Posts: 1
Joined: Mon Mar 23, 2015 1:16 pm

activation issue

Post by cmorrisa » Mon Jun 05, 2017 1:59 pm

Hi Support,

I changed the host name on my laptop and was forced to use both of my activations on the same device. Can you reset / remove the activation for hostname: DESKTOP-HUA32V3.

Regards,
Colin

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sales@sapien.com
Site Admin
Posts: 107
Joined: Fri Jun 27, 2014 2:49 pm

Re: activation issue

Post by sales@sapien.com » Mon Jun 05, 2017 2:03 pm

Your activation has been reset. Please refer to the following blog for information regarding proper deactivation procedures, so that you do not lose out on your allotted two activations in the future: https://www.sapien.com/blog/2015/06/26/ ... ivation-2/

If you have any questions or concerns regarding this, please let us know. Thank you.