activation issue

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cmorrisa
Posts: 1
Last visit: Sun May 26, 2019 5:47 am

activation issue

Post by cmorrisa »

Hi Support,

I changed the host name on my laptop and was forced to use both of my activations on the same device. Can you reset / remove the activation for hostname: DESKTOP-HUA32V3.

Regards,
Colin
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sapiensales
Site Admin
Posts: 132
Last visit: Tue Mar 26, 2024 7:21 am
Answers: 2
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Re: activation issue

Post by sapiensales »

Your activation has been reset. Please refer to the following blog for information regarding proper deactivation procedures, so that you do not lose out on your allotted two activations in the future: https://www.sapien.com/blog/2015/06/26/ ... ivation-2/

If you have any questions or concerns regarding this, please let us know. Thank you.
This topic is 6 years and 9 months old and has exceeded the time allowed for comments. Please begin a new topic or use the search feature to find a similar but newer topic.