Productivity Pack License Issue

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gbmacman2
Posts: 3
Joined: Thu Feb 09, 2017 7:35 am

Productivity Pack License Issue

Post by gbmacman2 » Thu Jun 08, 2017 12:41 pm

I just reinstalled PSS 2017 and the Productivity Pack. The Pack tools wont accept my license key. Unlock is greyed out. Clicking continue returns this error: "Your subscription could not be verified online." I'm using the same license key for PSS 2017. My activation was reset prior to reinstalling.
2017-06-08_15-36-39.png
error message
2017-06-08_15-36-39.png (5.12 KiB) Viewed 1265 times

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sales@sapien.com
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Joined: Fri Jun 27, 2014 2:49 pm

Re: Productivity Pack License Issue

Post by sales@sapien.com » Thu Jun 08, 2017 1:08 pm

The 16-digit subscription number that is used to unlock PowerShell Studio 2017, is separate from the license key used to unlock your free Productivity Pack. To find your Productivity Pack license key, please navigate to the Registered Products page of your SAPIEN Account. Once here, click on the "Productivity Pack" box. The license key and download links will be available here.

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gbmacman2
Posts: 3
Joined: Thu Feb 09, 2017 7:35 am

Re: Productivity Pack License Issue

Post by gbmacman2 » Fri Jun 09, 2017 5:05 am

The key was not visible, just the download links. It is now. Thank you.