Old license key registration

Use this forum to ask about non-product related topics (login issues, product registrations, web site questions, etc.) No technical support questions, please.
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
User avatar
mlost25
Posts: 1
Joined: Tue Aug 09, 2016 1:13 am

Old license key registration

Post by mlost25 » Mon Oct 16, 2017 10:20 am

Hi,
I'd like to ask if it's possible to activate a license key for SAPIEN Software Suite 2015 purchased in May 2015 but since now not registered in My account tool.
Is it possible to use this key for SAPIEN Software Suite 2015 at least or could it be somehow used for the newest version as well?

Thank you for your answer.

User avatar
sales@sapien.com
Site Admin
Posts: 105
Joined: Fri Jun 27, 2014 2:49 pm

Re: Old license key registration

Post by sales@sapien.com » Mon Oct 16, 2017 11:43 am

Please send the 16-digit subscription number to sales@sapien.com, along with the SAPIEN Username of the account in which the license should be registered. Thank you.