Since the new version seems to not accept my offline activation key anymore, I checked the portal and instead of the key I now have a button
to generate a file.
When I click it however, all I get is a HTTP ERROR 500.
Problem generating offline activation file
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Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
- ITZBund_WisIT
- Posts: 13
- Last visit: Thu Mar 14, 2024 1:11 am
Re: Problem generating offline activation file
We were able to generate the license file from your account. Look for it to arrive in your email inbox. We suspect a temporary server glitch as the generation of license files seems to be working without issue now.
June Alane Reif
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
- ITZBund_WisIT
- Posts: 13
- Last visit: Thu Mar 14, 2024 1:11 am
Re: Problem generating offline activation file
Thank you, I received the file.
When loading it however I get a message "License is not registered to this user."
What does that mean and how can I fix this?
When loading it however I get a message "License is not registered to this user."
What does that mean and how can I fix this?