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Productivity Pack Download Out of Date

Posted: Wed Nov 14, 2018 9:16 am
by rjstarr
The Productivity Pack downloads available in our license portal are for 2014 versions of the utilities. They are older than the ones I currently have installed. We are licensed for Primal Script 2018. Where can I download the latest Productivity Pack utilities?

Re: Productivity Pack Download Out of Date

Posted: Wed Nov 14, 2018 9:31 am
by Alexander Riedel
Your user id is associated with a multi-user license. Since this is a license shared with your account, you only see what the main account provides.
The actual main license account needs to log on and upgrade the productivity pack. On the productivity pack window is a "free upgrade" link.
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Re: Productivity Pack Download Out of Date

Posted: Wed Nov 14, 2018 9:44 am
by rjstarr
Thank you. That fixed it.