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How do I change the listed Registrar person on an account?

Posted: Wed Nov 14, 2018 9:51 am
by rjstarr
How do I change the listed Registrar person on our account? He is no longer in a role where he uses Primal Script. We want to change it to myself. Does he need to make the request or does it need to come from our reseller?

Re: How do I change the listed Registrar person on an account?

Posted: Wed Nov 14, 2018 9:55 am
by Alexander Riedel
You mean the main account holder? If he is still available the quickest way is for him to send an email to sales@sapien.com with the license number and information on what user to transfer it to.

Re: How do I change the listed Registrar person on an account?

Posted: Wed Nov 14, 2018 11:07 am
by rjstarr
Thank you. We did that and it has been taken care of.