To Whom It May Concern:
I'd like to purchase the SAPIEN DevOps Suite 2020 (SKU: SSS20-SR) today but I'm confused about your "Community Support Forum" options. One option is listed without a price and the other option is listed as +$99.00. My confusion is related to the fact that information for both options is the same.
Please explain.
Best regards,
Roderick
Community Support Forums
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Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Re: Community Support Forums
Hello Roderick, So sorry for the confusion... and thank you for pointing out the error! The $99 option is Premium Support - for access to our direct technical support ticketing system and to receive a guaranteed response within 24 hours. This has been corrected in the store. If you would like to refresh the page (https://www.sapien.com/store/software/s ... vops-suite) you will see the support options correctly listed as Community and Premium.
June Alane Reif
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
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