After the install primalscript correctly detected the VM.
I went to my account and requested a VM trial key. when I copy/paste from email into the "subscription # or offline key" box i get the message "Your license key could not be activated. Please chack that you entered all the information accurately."
I have tried this multiple times, even manually typing in the key.
PrimalScript 2018 64 bit installed from file PSR18Setup_7.4.110_020518_x64.exe
VM is Windows 10 Pro 1607 x64 Running on VMware 12.5.7 Pro
VM does have internet connectivity to sapien.com.
Thanks for any help getting this working,
Gerry
Can't activate with trial key on VM
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DO NOT POST SUBSCRIPTION NUMBERS, LICENSE KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
- Alexander Riedel
- Posts: 8488
- Last visit: Tue Apr 16, 2024 8:42 am
- Been upvoted: 37 times
Re: Can't activate with trial key on VM
Hi Gerry. It's a know issue caused by the year change. There will be a service build no later than the weekend.
Download that (it will be 7.4.111) and it should accept your key. If not, send your key directly to support@sapien.com
Download that (it will be 7.4.111) and it should accept your key. If not, send your key directly to support@sapien.com
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: Can't activate with trial key on VM
Thank you . I will try next week with the new build.
BYW, do you know if the one trial key will work on 2 VMs.
BYW, do you know if the one trial key will work on 2 VMs.
Thanks,
Gerry
Gerry
- Alexander Riedel
- Posts: 8488
- Last visit: Tue Apr 16, 2024 8:42 am
- Been upvoted: 37 times