Good morning,
I'd been using my PrimalForms all weekend long but when I launched it this morning it is now asking me for my license.
I can't find my license info to reinsert it.
Can you please advise?
I purchased my copy around a year ago.
Thanks
PrimalForms is prompting for license.
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Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
- Alexander Riedel
- Posts: 8488
- Last visit: Tue Apr 16, 2024 8:42 am
- Been upvoted: 37 times
PrimalForms is prompting for license.
If you registered your license you can find the key under MYSAPIEN.
If you purchased your license directly from us you can send email to sales@sapien.com with the email address you used for your purchase, they may be able to find it.
If you purchased your license through a reseller but did not register it, you have to contact your reseller. We have no way of associating a license with you in that case.
If you purchased your license directly from us you can send email to sales@sapien.com with the email address you used for your purchase, they may be able to find it.
If you purchased your license through a reseller but did not register it, you have to contact your reseller. We have no way of associating a license with you in that case.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
PrimalForms is prompting for license.
Thank you for your response.
My license was, indeed, under "My Sapien".
Unfortunately, when I try to apply it I get the message that it's an "invalid License Key"?
What happened? I was working with it fine on Sun and Mon. Now on Tue it has an issue.
Can you please suggest a solution that will make my copy accept my license key?
Regards,
John
My license was, indeed, under "My Sapien".
Unfortunately, when I try to apply it I get the message that it's an "invalid License Key"?
What happened? I was working with it fine on Sun and Mon. Now on Tue it has an issue.
Can you please suggest a solution that will make my copy accept my license key?
Regards,
John
PrimalForms is prompting for license.
OK.
So, after reading the info re the free upgrade to 2012 I decided to go for it.
Upgraded no prob.
Tried to copy the NEW LICENSE in and it still came up with, Invalid License Key!!!!
I now have 6 days to fix this or it appears that it will shut down.
What did you do over the weekend???
So, after reading the info re the free upgrade to 2012 I decided to go for it.
Upgraded no prob.
Tried to copy the NEW LICENSE in and it still came up with, Invalid License Key!!!!
I now have 6 days to fix this or it appears that it will shut down.
What did you do over the weekend???
PrimalForms is prompting for license.
Please disregard. It accepted the license on the 3rd try.
I seem to be ok now.
Regards,
John
I seem to be ok now.
Regards,
John