Hi,
I'm using PS 2012 (6.5.152) in an RDP session to edit .asp files on a Server 2008 R2 machine. When the ribbon is minimized, switching between open file tabs does not redraw the editor display when the ribbon is minimized. If I use the normal ribbon size, the redraw occurs correctly. Switching between files also leaves other screen artifacts.
I have a screen shot of an example if you can tell me where to send it.
Thanks,
Bill
PS 6.5.152: Display not refreshing with minimized ribbon
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DO NOT POST LICENSE NUMBERS, ACTIVATION KEYS OR ANY OTHER LICENSING INFORMATION IN THIS FORUM.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
Any code longer than three lines should be added as code using the 'Select Code' dropdown menu or attached as a file.
- Alexander Riedel
- Posts: 8488
- Last visit: Mon Apr 15, 2024 3:28 pm
- Been upvoted: 37 times
Re: PS 6.5.152: Display not refreshing with minimized ribbon
Please send screenshots to support@sapien.com
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PS 6.5.152: Display not refreshing with minimized ribbon
Hi,
I sent the screen shot to the support e-mail address.
Thanks,
Bill
I sent the screen shot to the support e-mail address.
Thanks,
Bill
- Alexander Riedel
- Posts: 8488
- Last visit: Mon Apr 15, 2024 3:28 pm
- Been upvoted: 37 times
Re: PS 6.5.152: Display not refreshing with minimized ribbon
I am not able to replicate this effect.
Can you please verify that you also see this in a local session rather than an RDP session?
Can you please verify that you also see this in a local session rather than an RDP session?
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PS 6.5.152: Display not refreshing with minimized ribbon
Hi,
I can't reproduce it in a local session. The problem only occurs in an RDP session, and only when the ribbon is minimized. The screen drawing seems to work correctly in an RDP session when the ribbon is not minimized.
Thanks,
Bill
I can't reproduce it in a local session. The problem only occurs in an RDP session, and only when the ribbon is minimized. The screen drawing seems to work correctly in an RDP session when the ribbon is not minimized.
Thanks,
Bill
- Alexander Riedel
- Posts: 8488
- Last visit: Mon Apr 15, 2024 3:28 pm
- Been upvoted: 37 times
Re: PS 6.5.152: Display not refreshing with minimized ribbon
What are the settings for your RDP session?
I used one of our servers and could not replicate the issue.
I used one of our servers and could not replicate the issue.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.
Re: PS 6.5.152: Display not refreshing with minimized ribbon
Hi,
I sent screen shots of my RDP session settings to support@sapien.com.
Problem does not occur if ribbon is not minimized. If I un-minimize the ribbon, the problem goes away.
Thanks,
Bill
I sent screen shots of my RDP session settings to support@sapien.com.
Problem does not occur if ribbon is not minimized. If I un-minimize the ribbon, the problem goes away.
Thanks,
Bill
- Alexander Riedel
- Posts: 8488
- Last visit: Mon Apr 15, 2024 3:28 pm
- Been upvoted: 37 times
Re: PS 6.5.152: Display not refreshing with minimized ribbon
Thanks, we will investigate.
Alexander Riedel
SAPIEN Technologies, Inc.
SAPIEN Technologies, Inc.