Forum username

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FlightUK
Posts: 11
Last visit: Wed Nov 24, 2021 12:58 am

Forum username

Post by FlightUK »

Hi guys,

I am trying to change my forum username from my company's email address to something else, but I just get errors whenever I try to update account info.

It either tells me that the email address I've selected is already in use (no duh) or that I have to enter an email address if I leave it blank. It also sometimes just does nothing when I click update, and/or gives me an error, something along the lines of "unable to process request".

Cheers,
Miles
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J A Reif
Posts: 241
Last visit: Fri Mar 22, 2024 8:12 am
Answers: 1
Has voted: 1 time
Been upvoted: 1 time

Re: Forum username

Post by J A Reif »

Hi Miles,

Your account has been re-synched with the forum with your new username. Our team will have a look at the account information pages to see what is going wrong. Thanks for letting us know!
June Alane Reif
SAPIEN Technologies, Inc.
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FlightUK
Posts: 11
Last visit: Wed Nov 24, 2021 12:58 am

Re: Forum username

Post by FlightUK »

Good afternoon,

Many thanks for the reply, I contacted your support team through email who promptly resolved the issue for me.

Kind regards,
Miles
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