offline license file for software pack

Use this forum to ask about non-product related topics (login issues, product registrations, web site questions, etc.) No technical support questions, please.
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
User avatar
lemeir
Posts: 4
Joined: Thu Mar 24, 2016 12:31 am

offline license file for software pack

Post by lemeir » Wed Oct 03, 2018 5:04 am

when using offline license file only the first application that the license file was installed on works
all other looking for activation server
The network is not connected to the internet

User avatar
Alexander Riedel
Posts: 6906
Joined: Tue May 29, 2007 4:43 pm

Re: offline license file for software pack

Post by Alexander Riedel » Wed Oct 03, 2018 6:07 am

I am assuming the license file you have starts with SSS?
What is the "first application"? What exact version?
Alexander Riedel
SAPIEN Technologies, Inc.

User avatar
lemeir
Posts: 4
Joined: Thu Mar 24, 2016 12:31 am

Re: offline license file for software pack

Post by lemeir » Wed Oct 03, 2018 6:26 am

Yes the license starts with "SSS-"
The first application than I installed is "VersionRecall" version 1.5.144

User avatar
Alexander Riedel
Posts: 6906
Joined: Tue May 29, 2007 4:43 pm

Re: offline license file for software pack

Post by Alexander Riedel » Wed Oct 03, 2018 6:55 am

It hasn't been updated yet to copy the license file to the correct location.
Unlock PrimalScript and it should do that. After that it all should work.
If you need/want to copy it manually, copy to this location:
C:\ProgramData\SAPIEN\LicenseFiles
Alexander Riedel
SAPIEN Technologies, Inc.

User avatar
lemeir
Posts: 4
Joined: Thu Mar 24, 2016 12:31 am

Re: offline license file for software pack

Post by lemeir » Wed Oct 03, 2018 10:30 pm

Thanks
It works