Unable to Register Subscription

Use this forum to ask about non-product related topics (login issues, product registrations, web site questions, etc.) No technical support questions, please.
Forum rules
Do not post any licensing information in this forum.
Only the original author and our tech personnel can reply to a topic that is created in this forum. If you find a topic that relates to an issue you are having, please create a new topic and reference the other in your post.
User avatar
Posts: 2
Last visit: Wed Jul 21, 2021 5:07 am

Unable to Register Subscription

Post by darylcarr »

I just renewed my subscription and I don't see the renewal of it when I login in.

I tried to register the subscription and it says that it is already registered.

Please help me on this ASAP, as I just spent $399.00 on this and I need this to work or I want a refund.

PM me on this issue or call the number on my account. I can also be reached via email.


User avatar
Site Admin
Posts: 120
Last visit: Thu Jul 22, 2021 10:27 am

Re: Unable to Register Subscription

Post by sapiensales »

Hi Daryl,

Please send us an e-mail to sales@sapien.com referencing this post, or give us a call at 707-252-8700 EXT. 117 so we can assist you further with this. Thank you.