Productivity Pack Download Out of Date

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rjstarr
Posts: 4
Joined: Sun Mar 03, 2013 12:42 pm

Productivity Pack Download Out of Date

Post by rjstarr » Wed Nov 14, 2018 9:16 am

The Productivity Pack downloads available in our license portal are for 2014 versions of the utilities. They are older than the ones I currently have installed. We are licensed for Primal Script 2018. Where can I download the latest Productivity Pack utilities?

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Alexander Riedel
Posts: 6999
Joined: Tue May 29, 2007 4:43 pm

Re: Productivity Pack Download Out of Date

Post by Alexander Riedel » Wed Nov 14, 2018 9:31 am

Your user id is associated with a multi-user license. Since this is a license shared with your account, you only see what the main account provides.
The actual main license account needs to log on and upgrade the productivity pack. On the productivity pack window is a "free upgrade" link.
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2018-11-14_8-29-09.png (79.62 KiB) Viewed 5862 times
Alexander Riedel
SAPIEN Technologies, Inc.

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rjstarr
Posts: 4
Joined: Sun Mar 03, 2013 12:42 pm

Re: Productivity Pack Download Out of Date

Post by rjstarr » Wed Nov 14, 2018 9:44 am

Thank you. That fixed it.