Unable to update 32 bit version of PrimalScript 2019

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kizzar
Posts: 2
Joined: Sun Mar 03, 2013 12:43 pm

Unable to update 32 bit version of PrimalScript 2019

Post by kizzar » Mon Aug 19, 2019 7:35 pm

The 32 bit version of PrimalScript 2019 version 7.4.128 running on 32 bit Windows 10 cannot be upgraded to any 7.5.x versions due to an error in the installer. The error is "The specified Component name (PrimalHost64.dll) not found in Component table." When will this problem be corrected?

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Alexander Riedel
Posts: 7049
Joined: Tue May 29, 2007 4:43 pm

Re: Unable to update 32 bit version of PrimalScript 2019

Post by Alexander Riedel » Mon Aug 19, 2019 7:43 pm

It is an MSI problem. Uninstall manually and run the new installer. That should resolve the issue.
Alexander Riedel
SAPIEN Technologies, Inc.

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kizzar
Posts: 2
Joined: Sun Mar 03, 2013 12:43 pm

Re: Unable to update 32 bit version of PrimalScript 2019

Post by kizzar » Tue Aug 20, 2019 8:43 pm

That fixed the problem. Thanks.