Incorrect message: subscription has expired

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JorgeVerheyden
Posts: 1
Last visit: Mon Jan 08, 2024 6:34 am

Incorrect message: subscription has expired

Post by JorgeVerheyden »

Hello,

My company has a 10 seats license subscription for powershell studio.
At this moment there are 4/10 activations.

When I try to active my license I have the following error:

It appears that your subscription has expired (see attachment).

Please advice.
Attachments
2023-02-05 19_57_35-PowerShell Studio.png
2023-02-05 19_57_35-PowerShell Studio.png (6.88 KiB) Viewed 11831 times
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Alexander Riedel
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Last visit: Tue Mar 26, 2024 8:52 am
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Re: Incorrect message: subscription has expired

Post by Alexander Riedel »

Please send the subscription key you are using to sales@sapien.com for evaluation. Please do NOT post it here.
Alexander Riedel
SAPIEN Technologies, Inc.
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Alexander Riedel
Posts: 8478
Last visit: Tue Mar 26, 2024 8:52 am
Answers: 19
Been upvoted: 37 times

Re: Incorrect message: subscription has expired

Post by Alexander Riedel »

I was informed by our store support staff that the credit card charge for your ongoing subscription was denied. The full error reported is:
Payment failed because of incorrect card number. Tell the customer to try again with the correct number. If that doesn't work, they should contact their issuing bank.
Please update the card on file or contact your financial institution or issuing bank.
Alexander Riedel
SAPIEN Technologies, Inc.
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