Login takes me to blank page

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sschavey
Posts: 3
Last visit: Wed Jun 15, 2022 7:06 am

Login takes me to blank page

Post by sschavey »

When I try to login to my account, I only get a blank page. I've tried multiple browsers and multiple devices.

thx
User avatar
Alexander Riedel
Posts: 8478
Last visit: Tue Mar 26, 2024 8:52 am
Answers: 19
Been upvoted: 37 times

Re: Login takes me to blank page

Post by Alexander Riedel »

Where are you located, geographically?
Alexander Riedel
SAPIEN Technologies, Inc.
sschavey
Posts: 3
Last visit: Wed Jun 15, 2022 7:06 am

Re: Login takes me to blank page

Post by sschavey »

I am located in California, United States

Thank You
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Alexander Riedel
Posts: 8478
Last visit: Tue Mar 26, 2024 8:52 am
Answers: 19
Been upvoted: 37 times

Re: Login takes me to blank page

Post by Alexander Riedel »

I have alerted our web team to look into it.
Alexander Riedel
SAPIEN Technologies, Inc.
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J A Reif
Posts: 241
Last visit: Fri Mar 22, 2024 8:12 am
Answers: 1
Has voted: 1 time
Been upvoted: 1 time

Re: Login takes me to blank page

Post by J A Reif »

Hello -
I have sent an email to the address on your account with instructions to help you with this issue. Please do let me know the results!
June Alane Reif
SAPIEN Technologies, Inc.
sschavey
Posts: 3
Last visit: Wed Jun 15, 2022 7:06 am

Re: Login takes me to blank page

Post by sschavey »

Thanks, that worked perfectly. I had tried resetting the PW previously with no luck, but this time was golden.

Thanks for the help

Scott
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J A Reif
Posts: 241
Last visit: Fri Mar 22, 2024 8:12 am
Answers: 1
Has voted: 1 time
Been upvoted: 1 time

Re: Login takes me to blank page

Post by J A Reif »

I'm glad it worked for you, Scott! For anyone else who encounters this issue and cannot reset their password, please contact websupport@sapien.com and we'll give you a hand!
June Alane Reif
SAPIEN Technologies, Inc.
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